At mohd99, your privacy is more than a legal obligation — it is our sincere commitment. Learn how we collect, use and protect your personal data at all times.
Six layers of data protection ensuring your personal information remains secure on the mohd99 platform at all times.
All data transmitted between your device and mohd99's servers is protected by 256-bit SSL encryption — the same level of security used by major banks in Malaysia to safeguard financial transactions.
Mohd99 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and processing practices have been reviewed and aligned with current legislation.
Mohd99 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs to you, not to us as a business asset.
Mohd99 member personal data is stored in data centres protected by multi-layered physical and digital security controls — including advanced firewalls, intrusion detection systems and regular data backups.
You have the full right to access, correct or request deletion of your personal data stored at mohd99. Contact our support team and your request will be processed within the specified timeframe.
Only authorised mohd99 staff with a legitimate operational need are permitted to access member personal data. All access is logged and periodically audited to ensure no misuse occurs.
Your trust is the foundation of everything we do at mohd99. We understand that when you register and play on our platform, you entrust us with valuable personal information. We take this responsibility seriously.
This Privacy Policy is designed to give you a clear and transparent overview of our data handling practices — from the types of information we collect, to how we use it and the rights you hold as a mohd99 member. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of our operations.
If you have any questions regarding this privacy policy or how we handle your data, the mohd99 customer support team is available to assist you at any time through the in-platform support channels.
Mohd99 collects various categories of personal information depending on your interactions with our platform. The following are the types of data we collect:
When you register a new account at mohd99, we collect the basic information needed to create and verify your account:
When you use the mohd99 platform, our systems automatically record the following technical information and activity:
To meet compliance requirements and prevent fraud, mohd99 collects identity verification documents as part of the KYC (Know Your Customer) process. This includes images or copies of MyKad, proof of current residential address, and proof of ownership of the registered bank account.
Every piece of information we collect serves a specific and legitimate purpose. mohd99 uses your personal data for the following purposes:
Create, verify and manage your member account, including secure login and account recovery.
Process deposits, withdrawals and other financial activities accurately and securely using the banking information you provide.
Provide accurate and effective assistance whenever you contact the mohd99 support team through any communication channel.
Identify and prevent fraudulent activity, money laundering and platform abuse through account activity monitoring.
Send you relevant promotional offers, bonuses and platform updates matched to your interests and playing activity (can be disabled).
Analyse overall usage patterns to improve the user experience, platform performance and mohd99's game library.
Mohd99 does not sell or trade members' personal data to any party. However, in certain circumstances, we may share necessary information with the following parties:
Protecting your personal data is mohd99's top priority. We continuously invest in the latest security infrastructure to keep your information safe at all times:
While we take all reasonable precautions, no digital security system can be guaranteed 100% safe. We encourage you to take your own protective measures, such as using a strong and unique password for your mohd99 account.
The mohd99 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding your personal data held by mohd99:
| Your Rights | Description | Status |
|---|---|---|
| Right of Access | Request a copy of the personal data we hold about you at any time | ✓ Available |
| Right to Rectification | Correct personal data that is inaccurate or incomplete in our records | ✓ Available |
| Right to Erasure | Request deletion of your personal data, subject to legal and contractual requirements | ✓ Available |
| Right to Object | Object to the processing of your data for direct marketing purposes | ✓ Available |
| Right to Restrict Processing | Request that we restrict how we use your data in certain circumstances | ✓ Available |
To exercise any of the above rights, please contact the mohd99 customer support team through the in-platform support channels. We will process your request within 14 business days.
Mohd99 retains members' personal data for as long as necessary to fulfil the purposes stated in this privacy policy, subject to applicable legal and regulatory requirements.
Once the specified retention period has ended, your data will be securely deleted or anonymized so that it can no longer be linked to you personally.
Mohd99 reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated to members via in-platform notifications or their registered email. We encourage you to review this page periodically to stay informed of our latest data protection practices.
The most commonly asked questions by mohd99 members regarding data protection and privacy.
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